Resume

Contact

Name: Devin Dice
Location: Allentown, PA
Phone: 610-613-3205
Email: [email protected]
Website: https://DevinDice.com

Skills

Knowledge:
Project Management, Database Clustering and Replication, SANs, Virtualization

Programming Languages:
Shell Scripting, Python, PHP, HTML, CSS

Tools:
GitHub, vSphere/Hyper-V, Amazon AWS, ServiceNow, Zerto, EM7 Lansweeper, Deep Freeze, Track-IT!, Nessus, RSA Netwitness, Zenmap/Nmap

Operating Systems:
Windows Server 2008 – 2016
CentOS / RHEL 6 & 7
Ubuntu 14 – 18
Cisco IOS

Services:
MySQL, SQL Server, PostgreSQL, IIS, Apache, NGINX

Certifications

Completed:
ITILv3 – GR750345488DD

Currently Studying:
MS-SQL 2012 (70-462)

Experience
Flexential (Formally INetU)
July 2018 - Present
Service Support Supervisor
  • Making fast decisions on critical issues.
  • Worked escalated tickets and assist team leads and engineers on issues.
  • Provided team building exercises and trainings.
Flexential (Formally INetU)
Mar 2016 - July 2018
Systems Administrator
  • Recovered Highly Available databases.
  • Wrote complex scripts to automate routine tasks.
  • Fixed database related issues that others struggled with.
  • Detected compromised environments and recovered to a clean environment.
  • Managed HIPAA and PCI compliant environments with Change Management.
Flexential (Formally INetU)
Jan 2016 - Mar 2016
Systems Administrator Intern
  • Provisioned a clustered VMware Virtual Private Cloud with a Storage Area Network using Dell hardware.
  • Provisioned a Highly Available Database and File Server using a Distributed Replicated Block Device.
  • Provisioned a backup system using Bacula.
  • Recovered a failed Distributed Replicated Block Device.
Lehigh Carbon Community College
Aug 2015 - Feb 2016
IT Help Desk
  • Built new computer lab classrooms.
  • Repaired and reimaged desktop computers.
  • Assisted instructors with computer related issues.
Freelancer
Jan 2010 - Present
Freelance Website Developer and Systems Administrator
  • Developed websites for small businesses.
  • Worked on small business systems and maintained applications.
  • Maintained system backups and performed recoveries.
Education
Lehigh Carbon Community College
Aug 2015 - Dec 2017
A.A.S. Computer Specialist - Network Technology
  • CCNA - Routing & Switching, Scaling, and Connecting Networks.
  • Windows Server 2012 - Installing, Administering, and Configuring Windows Server.
  • Linux - Installing and Configuration of CentOS and Ubuntu Systems.
  • Network Security.